Effective date: 02/15/2024
Date Last Updated: 02/15/2024
This PRIVACY NOTICE explains how My Referral Agent, Inc. and its affiliates (together, “My Referral Agent”, “We”, “Our,” or “Us”) collect, use, and share Personal Information. We obtain Personal Information online through Our website, located at myreferralagent.com, its related subdomains, [or Our app] (collectively the “Platform”), or directly from users of the Platform (‘You” or “Your”).
For more information about how users with disabilities can access this Privacy Notice in an alternative format, please call [ . . . ].
BY USING OR ACCESSING OUR PLATFORM, YOU SIGNIFY YOUR AGREEMENT TO BE BOUND BY OUR PRIVACY NOTICE.
This online Privacy Notice discloses My Referral Agent’s information practices for the Platform.
This Privacy Notice may change from time to time. When there are material changes to this Privacy Notice, you will be notified by… [email, notification on your profile, banner alert, etc.]
When a You visit Our Platform, We may collect “Personal Information” from You. “Personal Information” is “information that can be used to distinguish or trace an individual's identity, either alone or when combined with other information that is linked or linkable to a specific individual.” Examples of Personal Information include things like names, addresses, dates of birth, telephone numbers, precise location information, and other information that directly or indirectly identifies an individual, like a device identifier.
Information that has been deidentified or that otherwise cannot reasonably be related back to a specific person, as well as data that is public information, is not considered Personal Information. This includes things like aggregate browsing statistics on Our Platform.
This Privacy Notice applies to the Personal Information that We obtain in various contexts, including:
• When You access or use Our Platform.
• When You communicate with Us via email, text, other electronic messaging methods; or with other users of the Platform via the Platform messaging function.
It does not apply to information collected by any Third Party, including Our affiliates; or through any services, software, documents, data, content, products, equipment, or components that are not proprietary to Us (collectively, “Third-Party Offerings”).
Please read this policy carefully to understand Our policies and practices regarding Your Personal Information and how We will treat it. If You do not agree with Our policies and practices, Your choice is not to use Our Platform. By accessing or using this Platform, You agree to this Privacy Notice. This Privacy Notice may change from time to time. Your continued use of this Platform after We make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.
Our Platform is not marketed to, and We do not knowingly collect or maintain Personal Information from, children under the age of 16. Our Platform is not intended for children under 16 years of age. We do not use Personal Information collected from children for marketing or promotional purposes, and We do not disclose such information to any Third Party for any purpose whatsoever. No one under age 16 may provide any Personal Information to or on the Platform.
If You are under 16, do not use or provide any information on this Platform, or provide any information about Yourself to Us, including Your name, address, telephone number, email address, or any screen name or user name You may use. If We learn We have collected or received Personal Information from a child under 16 without verification of parental consent, We will delete that information.
If You believe We might have any information from or about a child under 16, please contact Us at [email protected] and We will use all reasonable efforts to delete that information.
The following are the categories and types of Personal Information that We may collect from or about You, depending on how You interact with Us:
• Direct identifiers including Personal identifiers, such as name, email address, and online identifiers such as username or social media handle, State Real Estate License ID number, and tax identifiers.
• Device and online identifiers and related information, including device identifier, IP address, cookies, mobile ad identifier, or similar unique identifiers.
• Internet or other electronic network activity information, including browsing history, search history, and information regarding Your interactions with Our Platform
• User content, including Your communications with Us or other users of the Platform, and any other content You provide, such as photographs, images, videos, comments, and other content.
• Professional or employment information, such as brokerage affiliation.
• Commercial information, including Your credit or debit card details or routing number and billing address.
• Non-precise geolocation information, including through Your IP address or your identified city and state of practice.
• Referral Information, including housing contracts, listing agreements, listings, and other Personal Information related to individuals with whom you have a business relationship.
The following are the categories and types of Personal Information that We may collect from or about You, depending on how You interact with Us:
• Direct identifiers including Personal identifiers, such as name, email address, and online identifiers such as username or social media handle, State Real Estate License ID number, and tax identifiers.
• Device and online identifiers and related information, including device identifier, IP address, cookies, mobile ad identifier, or similar unique identifiers.
• Internet or other electronic network activity information, including browsing history, search history, and information regarding Your interactions with Our Platform
• User content, including Your communications with Us or other users of the Platform, and any other content You provide, such as photographs, images, videos, comments, and other content.
• Professional or employment information, such as brokerage affiliation.
• Commercial information, including Your credit or debit card details or routing number and billing address.
• Non-precise geolocation information, including through Your IP address or your identified city and state of practice.
• Referral Information, including housing contracts, listing agreements, listings, and other Personal Information related to individuals with whom you have a business relationship.
We collect Personal Information about You when you access or sign up for our website, use our services, or submit Personal Information to Us.
You provide Us with Personal Information to create an account with Our Platform. This includes Your name, email address, brokerage, state Real Estate License ID, and commercial information,. . . .
You may also provide the Personal Information of Personal Information related to individuals with whom you have a business relationship. You must only submit the Personal Information of individuals when You are an authorized agent of said individual in connection with using the Platform, and must have full authority under the law to submit Personal Information of individuals to Us.
We collect Personal Information automatically as You navigate Our Platform. The technologies deployed through Our Platform collect Your equipment, browsing actions, and patterns as follows:
• Usage Information. Information about Your interaction with Our Platform, such as the pages You access on Our Platform, the frequency of access, what You click on, referring URL, traffic data, and when You accessed the Platform.
• Location Information. Information about Your location, which may be determined through Your device’s IP address, and which may include non-precise geolocation information.
• Device Information. Information about the device You are using, such as hardware model, Media Access Control (MAC) address, operating system, web browser type, and Your Platform preferences.
• When You visit Our Platform, open or click on emails We send You, We or Third Parties We work with may automatically collect certain information using technologies such as cookies and other tracking technologies described below.
• Cookies
“Cookies” are small files of data that may be placed on Your device by Our Platform via Your browser. There are different kinds of cookies.
“Single-session cookies” are necessary for the Platform to function and record information like Your Internet Protocol (IP) address, browser information, Operating System (OS), screen size and resolution, and language preferences. This lets Our Platform server know how to display the information on Your screen and format it to fit different display types, from desktop monitors to Your smartphone.
“Persistent” or “multi-session” cookies remain on Your device and record data over multiple browsing sessions. Such data may include, for example, the address of the websites You visited before and after You visited Our Platform, what pages on the Platform You visit and what links You clicked on, the region where Your device is located, and geographic information based on Your IP data.
We may store some information on Your device or device hard drive as a cookie or a similar type of persistent identifier (such as clear gifs, web beacons, tags, pixels, Mobile advertising ID (MAID), and similar technologies that work on mobile devices) to collect data related to usage of the Platform.
• Clickstream data
“Clickstream data” is information collected and stored by a website's server that is a record of what You have clicked while browsing the internet. Clickstream data can tell Us the type of computer or device and browsing software You use and the address of the website from which You linked to Our Platform. We may collect and use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of Our Platform, and how You and others navigate to and on the Platform. .
• Social Media Platforms and Networks
Our Platform may include social media features, such as Instagram and Facebook widgets. These widgets may use cookies or other tracking technologies to collect information about Your internet activity, such as Your IP address and which page You are visiting on Our Platform. Such social media features and widgets are hosted by Third Parties and Your interactions with those features are governed by the privacy policies of the companies that provide them. We may also collect Personal Information about You from social media platforms and networks if You post content publicly or to our social media account (e.g. by using a hashtag) or if You post content to third-party social media hosts such as Facebook, Twitter, Pinterest, Instagram, or Google Reviews.
Besides using Your Personal Information Ourselves, and in addition to any specific uses mentioned elsewhere in this Privacy Notice, We may disclose Your Personal Information to other companies, affiliates, and Third Parties in the following instances:
• Contractors, Processors, and Service Providers. We may share the Personal Information We collect with entities that provide support services to Us, such as analytics providers, email providers, payment processors, web hosting providers, database hosting providers, website developers, internet service providers, or customer relations management service providers.
• Corporate Reorganization. In the event that We enter into, or intend to enter into, a transaction that alters the structure of Our business, such as a reorganization, restructuring, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of Our business, assets or stock, We would share Personal Information with Third Parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We would also share Personal Information with Third Parties if We undergo bankruptcy, dissolution, or liquidation, in the course of such proceedings.
• To Prevent Harm. We may disclose Personal Information if We believe it is necessary to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or safety of any person.
• Legal Purposes. We may disclose Personal Information and other information as We believe necessary or appropriate: (a) under applicable law and regulation, including laws and regulations outside Your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside Your country of residence; (d) to enforce Our Terms of Use; (e) to protect Our operations or those of any of Our affiliates; (f) to protect Our rights, privacy, safety or property, and/or that of Our affiliates, You, or others; and (g) to allow Us to pursue available remedies or limit the damages that We may sustain.
• With Your Consent. Apart from the reasons identified above, We may request Your permission to share Your Personal Information for a specific purpose. We will notify You and request consent before We provide the Personal Information or before the Personal Information You have already provided is shared for such purpose.
• Aggregated or Non-Personal Information. We may share aggregated or non-Personal Information with unaffiliated Third Parties, such as business partners. We may share this non-Personal Information for a variety of purposes, including to improve and enhance Your experience using the Platform, and for Our market research activities.
You, or Your Client, may exercise the options described in this section regarding Your choices with respect to Your Personal Information and communications from Us.
• Email. If You do not wish to receive promotional or marketing emails from Us, You can unsubscribe by using the unsubscribe link included in each such email.
• Cookies, Tracking, and Interest-Based Advertising. If You would like to stop or restrict the placement of cookies or delete any cookies that may already be on Your device, please refer to and adjust Your web browser preferences. You can set Your browser to refuse all or some browser cookies, or to alert You when cookies are being sent.
By deleting Our cookies or disabling future cookies, You may not be able to access certain areas or features of Our Platform or some of its functionality may be affected.
For clarity, cookie-based opt-outs must be performed on each device and browser that You wish to have opted out. For example, if You have opted out on Your device browser, that opt-out will not be effective on Your mobile device. Additionally, if You opt out on one of Your devices, that opt out may not be effective on all of Your devices. You must separately opt out on each device.
We do not control Third Parties' collection or use of Your Personal Information to serve interest-based advertising. However these Third Parties may provide You with ways to choose not to have Your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Please note that cookie-based opt-outs are not effective on some mobile services. Users may opt out of certain advertisements on mobile applications or reset advertising identifiers via their device settings. To learn how to limit ad tracking or to reset the advertising identifier on Your iOS or Android device, click on the following links:
iOS - https://support.apple.com/en-us/HT202074
Android - https://support.google.com/ads/answer/2662922?hl=en
• Client Deletion Requests- if You have uploaded Your Client’s Personal Information to the Platform and they subsequently revoke their authorization, You or Your Client may direct Us to delete the Client’s Personal Information by contacting Us through the contact method listed below.
My Referral Agent implements reasonable security practices designed to protect the confidentiality, integrity, and accessibility of the data it processes. No form of online information transfer is completely free from the risk of unauthorized access or disclosure and You transmit data at your own risk.
To ask questions or comment about this privacy policy and Our privacy practices, contact Us at:
[Client Name] (“Client” or “you”) hereby engages My Referral Agent, Inc., a Texas corporation (“MRA”) to provide certain products and services (collectively, the “Services”) described in the quote [below] (the “Quote”) in accordance with the [Privacy Policy] (the “Privacy Policy”) and the [Conditions of Service] (the “Conditions of Service”). MRA and Client are hereinafter sometimes referred to individually as a “Party,” and collectively as the “Parties.”
The Quote, the Privacy Policy, and the Conditions of Service together constitute a Master Subscription Agreement between MRA and Client (collectively, the “Agreement”), effective on the date that Client accepts the Quote (the “Effective Date”). The Agreement supersedes any terms and conditions of any purchase orders, acceptances, or acknowledgements provided by or received from Client, and the Agreement shall exclusively govern the rights and obligations of the Parties with respect to the subject matter of the Agreement. The Agreement embodies the entire agreement and understanding of the Parties related to its subject matter and supersedes all prior proposals, understandings, agreements, correspondence, arrangements, and contemporaneous oral agreements relating to the subject matter of the Agreement. The Agreement shall apply to any upgrades, supplements, add-on components, or new features or versions MRA may provide or make available to Client in connection with the Services and any additional products, services, or user seats Client elects to purchase or add through its primary account holder on MRA’s web platform (collectively, “Upgrades”), unless superseded by new or additional terms accompanying such Upgrades, in which case the new or additional terms will govern.
Master Subscription Agreement Conditions of Service